Patient Communication

Effective Date: July 29, 2026

Company Name: Patterson Chiropractic Center, Inc.

TERMS AND CONDITIONS

Official Document

PRIVACY POLICY

Official Document

Terms and Conditions

1. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree, you may not use our services.

2. Services Provided

Patterson Chiropractic Center, Inc. provides chiropractic adjustments, therapy, x-rays, spinal decompression, and therapeutic massage therapy.

3. SMS Messaging Terms (A2P / 10DLC Compliance)

By providing your phone number and opting in, you consent to receive SMS messages from Patterson Chiropractic Center, Inc. which may include:

  • Account notifications

  • Customer support messages

  • Marketing or promotional messages (if applicable)

Message frequency: Varies
Message and data rates may apply

4. Opt-In Consent

You agree to receive messages by:

  • Submitting a form on our website

  • Checking an opt-in checkbox

  • Providing verbal or written consent

5. Opt-Out Instructions

You may opt out at any time by replying:

  • STOP to unsubscribe

  • HELP for assistance

After opting out, you will no longer receive SMS messages unless you re-subscribe.

6. User Responsibilities

You agree not to:

  • Use the service for unlawful purposes

  • Provide false information

  • Interfere with service functionality

7. Privacy

Your use of our services is also governed by our Privacy Policy.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from use of our services.

9. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a revised effective date.

10. Contact Information

For questions, contact us:
Phone: 478-987-7555

Privacy Policy

1. Introduction

Patterson Chiropractic Center, Inc. respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and share information when you interact with our services, including when you opt in to receive SMS/MMS communications in compliance with applicable laws and messaging regulations, including Twilio’s 10DLC requirements.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: name, phone number, email address, and other contact details.

  • Messaging Data: Information related to SMS/MMS communications, including message content, timestamps, and delivery status.

  • Usage Data: Information about how you interact with our website or services.

3. How We Use Your Information

We use your information to:

  • Send transactional or promotional messages (only with your consent)

  • Provide customer support

  • Improve our services

  • Comply with legal and regulatory requirements

4. SMS Messaging & 10DLC Compliance

By providing your phone number and opting in, you consent to receive SMS/MMS messages from Patterson Chiropractic Center, Inc.

Message Types May Include:

  • Customer support updates

  • Account notifications

  • Marketing or promotional messages (if explicitly opted in)

Message Frequency: Message frequency may vary.

Message & Data Rates: Standard message and data rates may apply.

5. Consent & Opt-In

We collect consent through the following methods:

  • Website forms

  • Verbal agreement

  • Written consent (including digital forms)

By opting in, you agree to receive messages from us. Consent is not a condition of purchase.

6. Opt-Out Instructions

You can opt out of SMS communications at any time by:

  • Replying STOP to any message

After opting out, you will no longer receive SMS messages unless you re-subscribe.

For help, reply HELP or contact us directly.

7. Data Sharing & Disclosure

We do not sell or rent your personal information.

We may share your information with:

  • Service providers (such as messaging platforms like Twilio) strictly for delivering services

  • Legal authorities when required by law

8. Data Security

We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse.

9. Data Retention

We retain your information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

10. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

12. Contact Information

If you have questions about this Privacy Policy, contact us at:

Phone: 478-987-7555

Scroll to Top